Privacy policy
Personal data processing policy for Passenger App users.
Back to booking1. Data controller
The data controller is ИП Пивоварова Анастасия Алексеевна. Its registration and contact details are:
- Service provider
- ИП Пивоварова Анастасия Алексеевна
- Taxpayer ID (INN)
- 366322260106
- Sole proprietor registration number (OGRNIP)
- 325366800077313
- Registered address
- 394006, Россия, г. Воронеж, ул. Кирова, д. 28
- Phone
- +7 (906) 583-26-53
- Website
- ftviet.com
2. Data processed
- The passenger's first and last names entered during booking.
- Flight number and date, where required for the order.
- Order details: airport, service, direction, passenger count, price, service date and time, status and order identifier.
- The email requested in the booking form for order communications, information and QR-code delivery.
- An optional phone number or messenger username if supplied with consent to storage for order communications; it is not used for QR-code delivery.
- Technical information needed to operate and protect the service: request, device and network interaction data to the extent processed by the website infrastructure.
3. Purposes and legal grounds
Data is processed to book, fulfil and support orders, send booking confirmations and issued QR codes to the specified email, contact passengers through their optional additional contact, prevent technical errors and meet legal requirements. The basis is performance of the agreement entered into by accepting the public offer; storage and use of the additional contact for order communications is based on user consent.
4. Storage and sharing
Data is kept no longer than needed to provide the service, fulfil legal obligations and resolve order enquiries. Technical contractors supporting website infrastructure, booking, email notifications and payment processing may process data only to the extent necessary for those purposes. The email contractor receives the recipient address, booking confirmation contents and the QR codes issued for the order. Additional contact details are not passed to Fast Track messengers for automatic QR-code delivery.
Card details are neither transferred to nor stored by Fast Track: they are entered and processed on Tochka Bank's secure payment page.
5. Protection and enquiries
The controller applies organisational and technical safeguards against unlawful access, alteration, disclosure or destruction. Users may request information about processing, correction of their data or exercise of their rights by email:
Visitor statistics
Public pages use Yandex Metrica to measure visits. The service may use cookies and receive technical information about the browser, device, IP address and page views. Session Replay, form-field recording and click maps are disabled. The counter is not loaded on order, checkout or ticket pages. Order IDs, names, email addresses and QR links are not included in events sent by us; URL query parameters and fragments are removed.
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