Public offer

This document is an offer by ИП Пивоварова Анастасия Алексеевна to enter into a service agreement on the terms below. Placing an order and continuing its confirmation constitutes acceptance of the offer insofar as it applies to the selected service.

• Provider: ИП Пивоварова Анастасия Алексеевна.
• Customer / passenger: a user booking the service for themselves or another passenger.
• Fast Track: assistance and expedited passage through available airport procedures.
• Order: information about the selected service, airport, direction, passengers, date, time and price.

The provider supplies Fast Track at the airport specified in the booking; the customer accepts and pays for the service under this offer.

The service includes passenger assistance and help with expedited airport procedures, depending on arrival or departure and the conditions of the specific airport. It is not a sale or delivery of physical goods.

The customer selects the airport, direction, service, passenger count, date and flight details where required. The order contents, price and available service-time information are shown before payment. After payment confirmation, the customer receives a confirmed booking and a QR code if the order includes one.

The server determines the price, currency, per-passenger price where applicable and total for the selected order, and displays them before payment. The provider does not change the server's price calculation through the wording of this page.

When payment is available for the order, the customer is redirected to Tochka Bank's secure payment page. Card details are entered on the bank's side; the provider neither receives nor stores them. The order is considered paid after the server confirms its payment status.

The service is provided at the specified airport. The customer must supply correct information, arrive at the service location on time and follow airport requirements. The booking shows the service time to the extent confirmed by the current booking process.

The provider supplies order information and delivers the paid service within the conditions of the specific airport. The customer must check the order before paying, comply with airport rules and promptly use the listed contacts for order enquiries.

• You may cancel no later than 24 hours before the scheduled service time and receive 100% of the paid service price.
• No refund is made if the passenger does not attend (NO_SHOW), or after the service has started or been provided.
• If the service cannot be provided due to the provider's fault, 100% of the paid service price is refunded.
• If the airline cancels the flight through no fault of the passenger, 100% of the paid service price is refunded.

Refund requests are reviewed and processed within 10 business days.

The parties are liable under applicable law and the agreement. The provider is not responsible for actions of the airport, carrier or public authorities beyond its control, but informs the customer of material order changes where possible.

Personal data is processed under the Privacy policy. The customer confirms that they have a lawful basis to supply the passenger data needed for the booking.

For order and personal-data enquiries:

ip.pivovarova25@mail.ru · +7 (906) 583-26-53

Service provider

ИП Пивоварова Анастасия Алексеевна

Taxpayer ID (INN)

366322260106

Sole proprietor registration number (OGRNIP)

325366800077313

Registered address

394006, Россия, г. Воронеж, ул. Кирова, д. 28

Email

ip.pivovarova25@mail.ru

Phone

+7 (906) 583-26-53

Website

ftviet.com