What is Fast Track?
Passenger assistance on arrival or departure, with a priority route through available airport procedures. Choose your airport and direction: the selected tariff card lists the services included.
Before you book
Where do I meet the staff member?
Follow the meeting instructions in your confirmed booking. Advance arrival Fast Track at Cam Ranh includes a welcome with a name sign. If the instructions are unclear or you cannot find the staff member, email support with your booking number and flight.
How much time will I save?
This depends on queues and airport operations. We do not promise a fixed number of minutes saved. Airport bookings show an estimated wait before payment; the actual wait may differ.
What is included or excluded?
Services depend on the airport, direction and tariff. Check the service card and any additional benefit conditions. Baggage-drop assistance, where included, does not mean faster baggage delivery. Fast Track does not replace your passport, visa or mandatory checks.
What if my flight is delayed?
Send support your booking number, flight and updated time. Changes to your service need to be confirmed; rescheduling is not guaranteed to happen automatically.
Can I book for children or a group?
Check child and group conditions with support before paying. Enter the actual passenger count; contact us if your group exceeds the number available in the form.
When will I receive my QR code?
After payment is confirmed, the QR code appears in your booking and is sent by email. Advance tickets can be used 4 hours after payment confirmation. Airport tickets have no four-hour activation delay; follow the service time shown.
Payment through Tochka Bank
Card details are entered on the bank's secure page. Fast Track neither receives nor stores card details.
